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HELP FOR MICROSOFT WINDOWS XP

By Bob Parvin


CONTENTS

INTRODUCTION

REVIEW OF WINDOWS BASICS
Using the Mouse · Scrolling
The Desktop · The Start Menu

HELP FOR WINDOWS FREE PROGRAMS
Internet Explorer · Outlook Express
Windows Movie Maker

HELP FOR WINDOWS ACCESSORY PROGRAMS
Windows Explorer · WordPad · Paint
Windows Media Player · Sound Recorder
Scanner and Camera Wizard
Games · Calculator · System Tools

CONTROL PANEL

FIXING PROBLEMS
Unlocking Things · Restarting · Help!

ADD/REMOVE PROGRAMS
Adding a Program from a CD
Downloading Programs from the Internet
Unzipping Files · Removing a Program


INTRODUCTION

I have been using PCs since the DOS days when I had to load the operating system from a floppy disk at each startup, but I am not the sharpest blade in the drawer when it comes to using a computer. So why am I putting this page on the Web? When I bought my last computer, I spent a lot of time checking out Windows XP, and I wanted to share the results with others, especially beginners and people like me that need a quick reference to jog their memories.

Since I have it on my computer, I will focus on the XP Home Edition. Many things are the same as in the Windows 95, 98, and Me family, some things are similar, and a few things are new.

There is a substantial but insufficient amount of onscreen help. To look for help, simply click the "Start" button and Help and Support on the lower right side of the Start menu and choose a category.

I think basic computing can now be considered the "4th-R." Computer literacy in the Windows PC setting, as I see it, include the ability to navigate Windows and use the accessory programs including Windows Explorer to manage files, to do simple word processing with WordPad, to browse the Internet with Internet Explorer, to send e-mail with Outlook Express, and to use System Tools for maintaining ones computer. These accessory programs are enough to satisfy the needs of a lot of home computer users without any additional software. However, with these rudiments one has the prerequisite skills needed to move up to other Wintel programs.

If you decide to spend some time on this Web page, I suggest you save it on your "C" drive by clicking File, Save As, and then choosing a folder and file name. By saving it you can use it off line. To open the file from Internet Explorer, click File, Open, Browse, and then find your folder and file. You may have to,use the "Up one level" arrow to get to your folder.

This page doesn't have an index, but there is something better to use. Remember that you can use the Find function (under Edit) to find words or phrases.

If you want to use this Web page as a handy reference, you may want to print it by clicking the print button on the toolbar or clicking File and Print to bring up the Print menu and clicking Print. (If you want to print just a portion, select the portion and click Print and on the Print menu under Page Range click Selection and then Print.) Before doing so, you might want to reduce the font size. On Internet Explorer click View on the menu bar, click Text Size, and choose Smaller. With the Smaller font this Web page will be about 20 pages on paper.

For beginners I suggest actually performing the learning tasks to help remember various features of the program.

REVIEW OF WINDOWS BASICS

Windows programs tend to have a similar layout, so let's begin with a review of the parts of a typical window:

Notice that on WordPad, for example, you can click View and change which bars are shown. If a bar disappears, you click View and the bar's name.

Using the Mouse

Let's review the basic mouse moves which are as follows:

Scrolling

Since many documents and Web pages are more than one screen full, we need to move up and down by scrolling. Here are three ways of scrolling:

The Desktop

The "desktop" is the farfetched metaphor for the first screen we see after the computer has completed startup. (I would call it the switchboard since that is where you turn on designated programs.) My computer came with more shortcut icons on the desktop than I wanted. I deleted some of them by right-clicking the undesired icon, and on the shortcut menu left-clicking Delete and Yes to send it to the recycle bin. This does not delete the program, only its shortcut.

Let's create a shortcut to a program that you may want, e.g., Internet Explorer: click Start, All Programs, right-click the IE's icon, left-click Create shortcut. At the end of the list of programs "Internet Explorer (2)" appears. Right-click it to show the shortcut menu. Left-click Cut and go to the desktop and left-click Paste.

I often work for a long time on a large file such as this one, and having a desktop shortcut to it is a time-saver because clicking the shortcut opens both the file and the program that originated it. We can make shortcuts to a file by clicking Start, All Programs, Accessories, and Windows Explorer. Select the file (You may need to double-click a folder to show the files.), right-click and drag the file icon to the desktop, release, and left-click Create Shortcuts Here. Another way is to click File, Open, look in the right folder, select the file, right-click and drag the icon to the desktop and release, and click Create Shortcuts Here.

To rename a shortcut, left-click it once to select it, click inside the box to select the text, click again to remove the highlighting, and then edit the name.

By the way, an icon that has a little curved black arrow in a box at the lower left corner of the icon indicates that this is a shortcut that was added and can be deleted.
Back to the Beginning

Minimize, Restore, and Close Buttons

Notice the three little boxes in the title bar in the upper right-hand corner of this screen. Reduce the size of this page by clicking (now) the middle icon, which is the restore button. Click it again. This time it actually does "restore" the size of this page.

The first little box is the minimize button. Before you click it, notice that the file title is shown in the Windows taskbar below. When you click the minimize button, this page will be hidden, but you can make it reappear by clicking the file title in the taskbar.

The last button with the X icon is the close button. You only click it when you want to close the program that is open.

The Start Menu

The Start menu is the gateway to your computer. In the standard configuration the "pinned" programs are shown on the upper left, which are the major programs that you use. You can change these programs, but why bother since you should have shortcuts for them on your desktop.

Windows keeps track of what programs and accessories you use most and puts them on the lower left for convenience.

On the right various components of your system are listed. This is the place to go to get to the Control Panel, Help and Support, Search, etc.

Near the bottom is the green arrow to All Programs. Below that is the button sending you to the options to shutdown--Stand By, Turn Off, and Restart. When I am going to be using the computer later in the day, I choose Stand By, which puts the system in hibernation. On most systems the hard drive quits spinning, but the computer holds in memory whatever you were working on. Don't forget to take advantage of this.

HELP FOR WINDOWS FREE PROGRAMS

Microsoft Internet Explorer

To get on the Internet, you probably used a portal or Internet Service Provider (ISP), which has computers called servers that are constantly running and are connected to a network of other servers all over the world. My service is an ISP with an access number that is a local call, and I have a flat-rate phone service with unlimited calls. My Web site resides on the hard drive of one of my ISP's servers.

Reduce this page to half of the screen and open another Internet Explorer page and reduce it to fit in the other half of this screen.

On the IE menu bar click each of these items to see what is included on their menus:

Check out each of these items on the tool bar:

The Address bar shows the address of the page you are viewing. To enter another address, first click the address to highlight it. Click the Delete button to remove it. Type in or paste in the new address and click Enter.

Searching for that Needle in a Haystack

Here are the steps for a search of the Internet:

  1. The first step, of course, is to go online.
  2. Open a search engine in your second window. You may have a search engine button on your tool bar. I use Google, and if you would like to try it, in the Address bar type www.google.com and press Enter.
  3. Decide on appropriate search terms or phrases. Suppose you are interested in Benjamin Franklin. Type his name in the search term slot and press the Google Search button. There is a blue band near the top of the page. How many hits does it report? I got 4,930,000, but thousands are added daily. When I enclosed the name in quotes to limit the search to his full name, I got 2,140,000. When I added "biography," I got 201,000. When I added "online," I got 59,600. The moral is to narrow your search as much as possible.

After you find your page and if it is a long page, find your search term by using the Find function. It is like looking in an index. Click Edit and Find in This Page. Down at the bottom of the screen right in the word or phrase to be found.

Near the bottom of the Google home page there is a link to "Make Google Your Homepage."

Bookmarking Favorites

The first thing to do is to create folders for your favorite subjects. Click Favorites (on the menu bar), Organize Favorites, and Create Folder. Delete the "New Folder" name and put in the new folder name and click Close.

To bookmark a page that is open, click Favorites and Add to Favorites. If you have a suitable folder, click it and OK. If you want to bookmark in a new folder, click New Folder, insert folder name, and click OK. The new folder will be open and now click OK.

To put an existing favorite that is not in a folder into a folder, click Favorites and Organize Favorites. select the listing to highlight it, and then click Move to Folder. Click the desired folder and OK.

If you have some "favorites" that you want to delete, click Favorites and Organize Folders. Click the folder and select the listing and click Delete.

Printing from Web Page

If you desire to print the entire Web page using Internet Explorer, first consider using a smaller font size. Then click File, Print, and click Print in the Print dialog box.

If you only want to print a portion of the page, do this:

  1. Select (highlight) the section to be printed.
  2. Click File, Print, and in the Print dialog box under Print Range click Selection, and click Print.

Sometimes we need to tell how many paper pages a Web page will take.

  1. Pull up the Web page and click View at the top, then Text Size, and choose text size.
  2. Click File at the top, then Print Preview. See if the text size (e.g., Smallest) is large enough. If it is, the number of printed pages is shown at the upper right corner after a moment of two while it counts.

Miscellaneous Tips

Here are a few ideas you might use:

Make an Opening Page

When I open Internet Explorer, I want the opening page or home page to display the links I most often use rather than having them book marked in Favorites. If you would like to see a standard opening page that I made, click Master Links. If you would like to use it without any revision for your opening page, here are the steps:

  1. With the Master Links page on your screen, click Tools, Internet Options, and the tab for General.
  2. Under Home page click the Use Current button and OK.

If you would like to personalize Master Links, here are the steps:

  1. With the Master Links page on your screen, click View and Source.
  2. To select the full source page, on the menu bar click Edit and Select All.
  3. To copy the page, press Ctrl-C.
  4. Open WordPad and press Ctrl-V to paste in the page.
  5. At the bottom delete "URL" in the last two "TD" lines (but do not delete the quotation marks). Fill in the complete Web URLs of your choice. Also replace the two "New Site" in the two cells with the names of the new Web sites of your choice. You can also change any other link that you want to. You can add another column by adding another TD line under each TR. You can add another row at the bottom after the last /TR by beginning with TR in angle brackets, following the TD examples above for the three cells, and ending with /TR in brackets.
  6. Save your revised Master Links page in a file named masterlinks.html in My Documents folder and for Save as type change to Text Document.
  7. On Internet Explorer click Tools, Internet Options, and the tab for General.
  8. Under Home page at Address write the file name and path of your revised Master Links. Press OK.
    Back to the Beginning

Microsoft Outlook Express

I have a shortcut icon on my desk to access Outlook Express. It is also on the Start menu, and we can also access it by clicking the Mail button on Internet Explorer. Here are some operations you can try:

When I write a long e-mail message, I write it off-line. When I am ready to send it, I click Send and get on line.
Back to the Beginning

Windows Movie Maker

Get out your camcorder and be the Louis B. Mayer of your neighborhood. This is a large subject that you can explore yourself by clicking Start and Windows Movie Maker.

HELP FOR WINDOWS ACCESSORY PROGRAMS

Now let's turn our attention to the great collection of free accessory programs that are bundled with Windows XP.

Windows Explorer

Windows Explorer (not to be confused with Internet Explorer) maps the organization of all of the folders and files in the system and enables us to view, open, and manage them.

There isn't much onscreen help for using Windows Explorer. The Help button is not specific for Windows Explorer. For an initial introduction I suggest going on the Web to see Windows Explorer: Managing Your Files.

Open Windows Explorer now as a second window beside your reduced browser window:

(When you open a second window without putting it beside the first window, you can switch from one to the other by clicking in their windows or press Alt-Tab.)

On the left of Windows Explorer you will see a list of folders and under My Documents a group of subfolders. The subfolders may be repeated on the right. To change their appearance from icons to a list, click View on the Tool Bar and click List. For information on the folders, select one, click View and Details. When you put the pointer over a folder on the right, a box will show the size of the folder and the names of the files in it. If you double-click a folder, it will open to show the files. If you right-click a file, you will get a shortcut menu with such choices as Open, Copy, Delete, and Properties. If you click Properties, the location, size, etc. is shown.

If a folder in the directory tree in the left windowpane has subfolders, there is a plus or minus sign in front of it. Try these clicks:

An easy way to find files is to click Search in Windows Explorer's toolbar (or in the Start menu). Then you will have the option of searching for a file by name or simply by a word or phrase that it contains.

Managing Files

Now let's see how files can be managed with Windows Explorer:

WordPad

WordPad is called a text editor, but it is also a nifty little word processor.

Create a shortcut to WordPad now: Click Start, All Programs, and Accessories. right-click WordPad and Create Shortcut. At end of the list of programs see WordPad(2). Drag the icon to the desktop with the left mouse button, and release.

Now put this IE page and the WordPad window side by side as you did with Windows Explorer. (Junior can use this technique when writing a term paper and referring to Web pages.)

Creating a Document

When you move your mouse pointer into the WordPad work area, the insertion point vertical line will start flashing, and you are ready to create a document with these steps:

Selecting Text

You are ready to edit your document, but first, you need to know how to select or highlight text. Try selecting text in these ways:

Editing Text

The most basic editing tools are the delete key for removing text to the right of the insertion point and the backspace key for removing text to the left of the insertion point. You can insert text by positioning the I-beam at the insertion point by moving the I-beam with the mouse and clicking where you want the insertion point to be.

Cut, copy, Paste, and Move are great editing tools for word processing. (Copy and Paste are also handy in other tasks such as in copying things from the Web and pasting them into a word processing document.) Try these operations:

Select the first word of your document and then press the Bold, Italic, Underline, and Color buttons and click red. To turn these off, select the text and click them again and click black.

Find and Replace

These are great tools. To simply find something, click Edit and Find. Type in what you want to find. This need not be just a word or phrase. You can also find punctuation or spaces. I sometimes put a double space between words. I can search for them and fix them.

To find something and replace it, click Edit and Replace.

Saving a Document

You have just made a new document, and you want to save it in a lessons folder.

Reopen WordPad. Here is how to open your lesson file, revise it, and save it under the same file name as follows:

Saving Work and Backing Up Files

Now hear this!

Inserting a Graphic

To practice inserting an object, have your WordPad window open and sized and write some text and click Enter twice after the last text to provide some space.

Sending a Fax

To send a fax from WordPad, take these steps:

A Dictionary for WordPad

The thing that WordPad doesn't have for spelling challenged people like me is a spell checker. Not to worry! You can add AutoSpell ($19.95). Go to AutoSpell, Complete Check. When it is turned on, it will check your spelling as you work and will underline in red the problem words. (It will not spell check your Outlook Express e-mail messages.)

Windows accessories also includes Notepad which is a small text editor that you probably won't use since you have the much more capable WordPad.
Back to the Beginning

Microsoft Paint

Open Paint in a second window now by clicking Start, All Programs, Accessories, and Paint. By clicking Help you get tabs for Contents, Index, Search, and Favorites.

The white area in the Paint window is your canvas that you will paint on. When you save your drawing, you will save the whole canvas unless you crop your art. So you may want to change the size and shape of the canvas before you begin. To do so, click Images and Attributes. You can change the width and height in units of inches, centimeters, or pixels.

Remember that if you don't like a stroke that you have drawn, press Ctrl-Z. In fact you can press it three times to remove three strokes.

Move the mouse pointer to each of the tool icons on the left, hold for an instant or two, and read the name of the tool. Make a drawing by using the following tools:

A very simple example of a Paint image is the graphic that I drew at the beginning of this Web page. I only used the rectangle tool, the paintbrush, and the fill with color tool.

Paint is not only a drawing tool, but you can also edit digital pictures.

Suppose you want to save a single screen of a Web page that you would like to save as a graphic, and you don't want the browser border showing. Here is what you can do using Paint:

You can edit .bmp, .jpg, and .gif files.
Back to the Beginning

Windows Media Player

To open Microsoft Windows Media Player, click Start, All Programs, Accessories, Entertainment, and Windows Media Player.

For an orientation I suggest that you click Help, Help Topics, the Contents tab, and the various subjects.

When you first open Windows Media Player, you should see the Media Guide view. (On the controls on the left Media View will be highlighted in blue.) The Media Guide is a bulletin board showing what is available. It has tabs for Music, Movies, Radio, and Entertainment.

To find out what all of the control icons a t the bottom do just point the mouse pointer at them.

Playing CDs

I like to listen to CDs and Internet radio while I am working on the computer. Put on a CD, and a menu automatically appears. We can choose to play the CD or to copy it. Windows Media Player opens automatically and starts playing the CD to please our ears, but the eyes are not neglected. As an added attraction there is a light show. "Now Playing" is highlighted on the top left. The CD should start playing. A play list appears on the right side of the pane. To choose another song, double-click it.

Radio Tuner

When listening to radio, content is accumulated in the buffer to get the uninterrupted blocks of reception. The buffering takes a little time at the start, so be patient. I have a dial-up connection, and I often listen for long periods without much interruption.

To tune in to a radio station on the Internet, open Media Player and click Radio Tuner (on the left). This starts the dialing to put us online if we are not online. Featured stations are listed on the left. (Here is where I found WUMB Folk Radio, University of Mass., and Classical King FM from Seattle.) On the right side you can find other stations. To find out more on how Radio Tuner works, click Help, Help Topics, Using the Player (on the left), and "Listening to radio stations."

What may surprise you is that you can listen to radio online and at the same time browse the Web. The browsing doesn't interrupt the radio enough to matter.
Back to the Beginning

Sound Recorder

In case you want to record Junior's first words and don't have a tape recorder just fire up this accessory. You will need a microphone connected to your computer with a sound card (which you probably have) and speakers.

To record your voice, click Start, All Programs, Accessories, Entertainment, and Sound Recorder. To start recording, click the round black icon and speak. The green line in the black field should oscillate as you speak. To stop the recording, click the rectangular black icon. To play the recording, click the left double arrows to get back to the beginning. Then click the round button to play.

For more information go to Windows Sound Recorder.

Scanner and Camera Wizard

You can download a picture from your scanner by clicking Start, All Programs, Accessories, and Scanner and Camera Wizard. Click Next. Bullet a picture type and Preview to see what your picture looks like. If you are satisfied click Next, give information requested, and Next.

To download pictures from your digital camera, connect your camera to your computer with an USB cable making sure that the connector to the camera is pushed all the way in. Now turn on your camera. Wait a little bit and your camera will be detected and the Scanner and Camera Wizard will appear. Click Next and all of the pictures in your camera will appear as thumbnails. Now you can check or uncheck the pictures you want to save to disk.

You may choose to use the software that came with your camera rather than this accessory.

Games

If you are game player, go to Start, Programs, Games. You will find 11 games.

Calculator

The calculator is very handy, and to make it handier, create a shorcut for your desktop. Click Start, All Programs, and Accessories. Right-click Calculator and left-click Create Shortcut. At the end of the list of programs "Calculator (2)" appears. Right-click it to show the shortcut menu. Left-click Cut and go to the desktop and left-click Paste.

The calculator uses computer symbols for operators: "multiply by" = * , "divide by" = /. You can enter the numbers by clicking them on the calculator or from the keyboard. (You can use the number pad on the left side of your keyboard by first pressing the "Num Lock" key.

I know; you want a tape so that you can check your entries. Well, you can make a "tape." Open WordPad, and type your calculation, 34+29+51=, select and copy it and paste it into your calculator and presto, you get your answer.

Let's see how smart this calculator is. Try a more complicated calculation: (3*5)+(20/4)/2=. See if the answer is 10. Is that cool or what?

Ah, but there is more. Someone will want a scientific calculator. On the calculator menu bar click View and then click Scientific. In the tool bar see that Dec is bulleted unless you want some other number system. What does the key marked x^2 do? Right-click the key and left-click "What's this?"

Suppose you want to use scientific notation: (5x10^3)x(4x10^2)=. Enter 5, Exp, 3, *, 4, Exp, 2, = (answer: 2000000). Now press F-E (answer: 2.e=6 or 2x10^6).

System Tools

Windows XP accessories includes several important tune-up tools.

Firewall

Windows XP has a firewall accessory. The purpose of a firewall is to keep the bad guys out and, if they get in, to keep them from sending your personal information out. Windows comes with a firewall that does the former but not the latter. Therefore, I turned it off and obtained a two-way firewall.

To turn Firewall on or off, click Start, Control Panel, Security Center, and under Virus Protection click Windows Firewall. Click the On or Off button.

In addition to a firewall you need other protection from viruses, malware (spyware and adware), worms, and trojans. I use Norton Internet Security, which is advertised as all-purpose protection, and I update it frequently. I also scan with Spybot and Adaware, which are free programs. For more information go to Virus and Security Center.

CONTROL PANEL

If you want to review or change your system component's settings, the Control Panel is the main place to look. You can reach it from the Start menu. There are buttons for ten categories that you need to know about.

FIXING PROBLEMS

Even if you are a skilled computer user, you will have problems from time to time. Before trying to remedy the problem, think about it for a while, consider what troubleshooting information might be pertinent, and proceed cautiously. In some instances you will need professional technical help depending upon your level of skills.

Unlocking Things

Windows XP is more stable than the Windows 95, 98, Me family of operating systems, but it will lock up (freeze, crash) occasionally. You can usually move the mouse pointer, but when you click buttons, nothing happens. When your computer locks, the first thing to do is wait for a few minutes. Then the time-honored solution with XP as well as previous editions is to press Ctrl-Alt-Del once to summon the Windows Task Manager. It shows which task is "Not Responding." Select its name and End Task button. If you do not get a response, wait a minute, and click End Task again and wait several minutes. If you still get a message that the program isn't responding, go through the shutdown, restart procedure.

Restarting

Once upon a time there was a preacher, an engineer, and a computer technician traveling in a car, and the engine started sputtering. The preacher said, “Let us pray.” The engineer said, “Let's check the fuel system.” The computer technician said, “Let's stop, shut down the engine, and restart it.” This probably wouldn't fix the engine problem, but you would be surprised how often it will fix a computer problem.

Help!

For a problem you can't solve a good first step is to go to Start, Help and Support Center, and Fixing a Problem and other topics.

The Internet includes an enormous amount of material on computers. The trick is to decide on which search words to use to find what is needed.

Here is a sample of some good sites:

It gives me comfort to have a local computer guru that I can call upon to give hands-on help when I have a problem I can't solve.
Back to the Beginning

ADD/REMOVE PROGRAMS

Before we add a new program, we should ask ourselves if we really want that program. Adding too many programs has been one of my weaknesses.

Adding a Program from a CD

The first step is to close all programs. Then insert the program CD and follow the instructions. Usually the setup program will be opened automatically. If it doesn't open, click Start, Control Panel, Add or Remove Programs, Add New Programs, and CD or Floppy. The next step is to register your software. Before you use the program, it is necessary to restart the computer.

Downloading Programs from the Internet

One good source of shareware and freeware on the Internet is Download.com. Another is Tucows. Since downloading programs is a slow process, I like to do it after 10:00 PM when the internet traffic is lighter and when I am not likely to get a phone call on my one line. I also often run another program such as a word processor while I am downloading.

Downloading some files such as music files has the risk of infecting your computer with a virus or other badware.

As an example, here is how I downloaded the WinZip program:

  1. I went to Download.com, searched for WinZip, and clicked "Download now."
  2. On the next sreen, "Opening WinZip 90.exe," the "Save to Disk" was already bulleted, which is the choice I would have made. (Sometimes you are given another choice that is "Run the program--", which you don't want.)
  3. The downloading begins, and when it is finished, click "All files downloaded to Desktop," which opens the Desktop folder.
  4. Double click WinZip 90 for Setup.
  5. Click Setup, and it says "Will install to Program Files," click OK. (Additional steps for WinZip: "Thank you for installing WinZip," click Next; "WinZip Quick Start," click Next: "WinZip Setup," "Express Setup," click Next; "Association," OK, Next; click Finish.)

Unzipping and Zipping Files

Program files that we download are often compressed into .zip files, but they are usually automatically unzipped when they are downloaded and are then “.exe” files. If the downloaded file has a .zip file extension, you need to unzip it with an extraction utility.

If you want to compress files, you will need a compression utility, such as WinZip. A good alternative is Stuffit Standard Addition. If you buy it, you can download a free extraction program.

Removing a Program

You might be tempted to remove a program by deleting it. Don't! First, click Start, All Programs, point to the program, and if the submenu includes the Uninstall or remove option, click it. If there is no Uninstall option, go to Start, Control Panel, Add or Remove Program, select the program and click Remove.

I probably can't help you with technical problems, but your feedback will be welcome. If you have comments, suggestions, criticisms, or corrections to offer, please e-mail them to me, Bob Parvin: bandcparvinXhotmail.com (Substitute @ for X. I'm trying to hide my address from spammers.)

Back to the Beginning

Copyright © 2005 Robert G. Parvin.